Shipping policy

Shipping Policy

Last Updated: April 6, 2026

Thank you for visiting and shopping at [Company Name]. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Times

All orders are processed within [1–2] business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders (e.g., during peak holiday seasons), shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard 3–5 Business Days $[Amount] or Free over $[X]
Expedited 1–2 Business Days $[Amount]
Overnight Next Business Day $[Amount]
Local Pickup Ready in 2–4 Hours Free

Note: Delivery delays can occasionally occur due to carrier issues or customs clearance.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

[Company Name] is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • DDP (Delivered Duty Paid): [Optional: If you handle taxes upfront, state that "All international orders are shipped DDP with no surprise fees at delivery."]

5. Damages & Lost Packages

If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our support team at [Email Address].

  • Please save all packaging materials and damaged goods before filing a claim.

  • We recommend taking a photo of the package before opening it if the box appears compromised.

6. International Shipping Policy

We currently ship to [List of Countries/Regions].

  • Delivery times for international orders vary by location but typically range from [7–21] business days.

  • We do not ship to P.O. boxes or APO/FPO addresses for international orders.

7. Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address is entered correctly. We are not responsible if a package is shipped to an incorrect address provided by the buyer. If the package is returned to us, we can reship it to the correct address for an additional shipping fee.